A private Facebook group, "Monzo stole our money", has grown to 850 members, mostly customers complaining that their accounts were frozen without warning. Or will the end up in my main account or something else? Thats not an acceptable risk for us. New Customers only. If you have a Monzo Plus or Premium subscription youll need to cancel that first by following the below steps: If youd still like to proceed with closing your account please complete the below steps: Existing customers can get help via the app. There's more here about two ways to pay So refunds can appear differently depending on whether you used the virtual card or moved the transaction to Flex after. Closing accounts can help fight financial crime Financial crime is a serious problem across society. With its neon orange card and well-designed app, plus the ability to advance your wage before pay day, the company is popular among younger consumers. Refund into closed Monzo account. (Monzo Closed Account Without My Monzo account was blocked for no reason given, I gave alternative details fro my funds to be transferred but ~I received a refund into the Monzo account a month or two later. My account was closed about 8 months ago which is fine and I accepted it, but I need a refund from an airline for a flight I was supposed to take in March 2020, but booked in June 2019 with my Monzo card. What to Do When Your Bank Closes Your Account - The Balance Cookie Notice Were a regulated bank. It usually happens if a change of circumstances or behaviour means a bank no longer wants to provide banking facilities to you, Its in every banks T&Cs that they can terminate the relationship by giving you 1-2 months notice and when they close the account in cases like this they just point to that bit of their T&Cs, we could all be culled off for no apparent reason. Powered by Discourse, best viewed with JavaScript enabled, Refund into closed Monzo account.
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