Fax: 601.707.7913, 1 Timber Way Your email address will not be published. Get browser notifications for breaking news, live events, and exclusive reporting. Buyers: We'll add a credit worth 120% of the total amount you paid for the impacted event to your StubHub Wallet. It turns out, according to BankRate, more than half of people who laid out cash for events since the pandemic shut everything down didn't get it returned, and 60% have given up trying. [3], What you may not know, however, is that StubHubs user agreement[4] contains a provision that lets you file a refund arbitration claim against StubHub and requires StubHub to pay all of your (and their) arbitration costs. [2] StubHub said theyd refund canceled tickets, but now theyre taking that back (StubHub is here for you. San Francisco, CA 94105, A copy of the Notice of Dispute form is available through a link in the user agreement on StubHubs website (or by searching for StubHub notice of dispute on Google), and a copy is appended to this article as Exhibit A, StubHub Article, Notice of Dispute. Jim White of Brisbane, California, a regular seller on StubHub, said he encountered issues receiving payment not for events that only sold before the COVID-19 disruption, but events that took place before it started. Sep 15, 2021, 1:28 PM. Birmingham, Alabama 35203 2875 Michelle Dr., Ste. Unless you want a refund)." SBNation.com. StubHub confirmed it had received a refund request, and said processing would take between two and three weeks. Legal Statement. But StubHub simply cant afford to play the role of banker. Ticket buyers and sellers say StubHub owes them after widespread event The credits are valid through the end of 2022. Michigans State Emergency Operations Center is coordinating state-government resources and the response to the coronavirus spread. Opinion: StubHub's Urgent Peril and the Industry Response - TicketNews Please enter valid email address to continue. Wheres that guaranteed refund? The cost of loneliness: Social isolation holds back workers and costs employers billions, Businesses and consumers are borrowing more, despite rising interest rates, Why a Guarneri violin is expected to fetch $10 million at auction. "When all these events got canceled at the same time and the buyers wanted their money back, StubHub didn't have it. From a mall parking lot altercation to a fight with a teenager during a pickup game, these are the allegations Ja Morant is facing. March 28, 2020 (https://www.sbnation.com/2020/3/28/21198101/stubhub-refunds-canceled-event-ticket-nhl-nba-concerts). StubHub won't give refunds for canceled events, just 120% site credit But another major sticking point in all of this is event postponements, an entirely separate category of cases. What happens when an event is canceled? : StubHub If an event is canceled, well give you a StubHub credit for 120% of the amount you paid. The Wisconsin Department of Agriculture, Trade and Consumer Protection and Wisconsin Department of Justice announced a settlement reached with StubHub, Inc. regarding the company's refusal to pay refunds to Wisconsin consumers for events that were canceled as a result of the COVID-19 pandemic. Paul Sawers / VentureBeat .
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