As your landlord, the council has a legal responsibility to ensure that the property you are living in is in good, safe condition and is obliged to carry out regular maintenance checks. This means that if we were to represent you in a claim against your landlord and did not win, you would not be required to pay us anything at all for our fees. We had been waiting for 12 months for the damp to be repaired by the council but got nowhere. These include re-fixing toilet seats and repairing minor leaks. Your Employees Portal - Gateshead Council The council is responsible for most repairs to your home. Home repairs, including emergency repairs, should be reported by calling 0800 408 6008. The proposed changes to Council Housing Repairs Policy are consistent with the overall objectives for Gateshead as set out in Vision 2030 and the Council Plan. And while the average waiting time was 29 days, the Gateshead Council report found one tenant's repairs took over three years to complete. If the repair team is unable to keep an appointment, they will contact you to explain the delay and arrange another appointment. Your Neighbourhood Housing Team will be able to tell you more about what repairs you may be asked to pay for and how to pay. Last week we successfully launched our new online system, with over 100 repairs reported in the first week. If you have suffered damage to your personal belongings as a result of the inaction of your landlord or local authority, you may wish to consider making a compensation claim. To access this support or speak to an advisor, contact Business Gateshead today. We will pay compensation for damage which is our fault or our contractors' fault. View all Gateshead Council jobs - Gateshead jobs - Repair Technician jobs in Gateshead; Salary Search: Repairs Reporting Adviser (multiple roles) salaries in Gateshead; See popular questions & answers about Gateshead Council; P544194 Staying Close Support Worker.
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